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MSP AI Perspectives

MSP Perspectives on AI for MSPs: practical video insights on packaging, selling, and delivering AI as a Service to your SMB clients.

Your MSP Competitors Are Already Selling AI Services

Analysis of 10 MSPs and 100 local competitors: only 1 of 10 MSPs offered packaged AI, while 60% of local competitors already sell AI solutions. The question is how quickly you can build an offering customers need.

From AI Curious to Selling AI

Fireside chat with Vlad Galant of 911 PC Help: how one MSP went from AI curious to selling AI—internal first projects, partner lessons, and client conversations that work.

MSP Client Health Score & AI

Charlie Aldis of Maven IT on using QBRs and a client health score to grow MSP revenue, reduce churn, and help deliver AI as a Service your clients will pay for.

MSPs That Ignore AI Will Be Worth Less at Exit

Ted Dacko on how MSPs increase exit valuation through defensible, recurring AI as a Service revenue: packaged, priced, and ready to strengthen NRR before you sell.

One MSP Client Conversation to AI Revenue

How Centrend MSP turned a client conversation into new revenue and strategic status, and how to deliver the same AI as a Service outcomes your SMB clients will pay for.

Just Do It: Building AI Capabilities as an MSP

Paul LaFlamme of Centrend on AI for MSPs in 2026: a practical, unfiltered view of building AI capabilities and launching AI as a Service for your customers.

Where AI Fits in the Modern MSP Playbook

Denham Turton of MSPdatabase on where AI fits in the modern MSP playbook: market trends, customer demand, and practical steps to launch AI as a Service.

AI Path to MSP Strategic Status

How MSPs use AI as a Service to move from the server room to the boardroom: strategic partnership, realistic expectations, and what cautious SMBs will pay for.

MSP Risk of AI Theater

Why cosmetic AI progress delivers little real value, and how MSPs guide customers past AI theater to measurable impact, with AI as a Service that clients will pay for.

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